2018 Conference

Connecting the Dots: Governance, Risk Management, and Compliance for the C Suite 

WHEN: Friday, April 27, 2018
8:00 a.m. to 5:00 p.m.

WHERE: The Embassy Suites South
1440 E. Imperial Avenue, El Segundo, CA 90245
NEED A ROOM? Click here to learn about our special room rates!

Join us for our expanded Annual Spring Conference at the Embassy Suites! This year, we will feature four tracks:

Security & Privacy  |  InfoGov  |  Risk & Compliance  |  Change Management

The conference is geared for the CSO, CIO, CEO, Risk Officer, and the Information Governance and Records Managers tasked with bringing all of these moving parts together and keeping their organizations on the forefront of Information Governance, whether that organization's industry be law, finance, government, insurance, education, service, manufacturing, etc.

Helping us connect the dots will be our Keynote speaker Jeff Barnes, bestselling author of "The Wisdom of Walt: Leadership Lessons from the Happiest Place on Earth." All regular Registrants who sign up and pay before April 1st will receive a free copy of this book! 


SEE SESSIONS AND SCHEDULE BELOW! Additional details will be added soon!


Through March 15th GLA Members   $90
Through March 15th Non-Members $99
March 16th - April 26th GLA Members $125
March 16th - April 26th Non-Members $150
April 27th (Day of Event)      Walk-In for Everybody   $175

Everyone who registers and pays before April 1st will receive a free copy of "The Wisdom of Walt: Leadership Lessons from the Happiest Place on Earth"!


  • REFUND POLICY:  Full Refund if cancelled on or before April 20.  After April 20, $40 cancellation fee will apply.
  • TRANSFER POLICY:  Transfers can be made anytime. 
  • PARKING:  Free!
  • CONFERENCE CHAIRS:   Julia Mewbourne, J Pearson Administrative Services, programs@arma-gla.org, and Lorrie DeCoursey, Foley & Mansfield, vicepresident@arma-gla.org


Apr 27

Annual Spring Conference

Connecting the Dots: Governance, Risk Management, and Compliance for the C Suite

Register Now


8:00 am – 9:00 am

Check-in, Breakfast, Exhibit Floor

8:30 am – 9:00 am

FMT Consultants Educational Session

Opportunity for Vendor Educational Session in Breakout Room

Opportunity for Vendor Educational Session in Breakout Room



Privacy & Security

Compliance & Risk

Information Governance

Change Management

9:00 am – 9:45 am

Responding to Security Audits
Rick Moreno, CIO
Sheppard Mullin

Risk Management
Mikhael Felker, Director of Info Security & Risk Mgmt.
Farmers Insurance

The Ethical Custodian: New Challenges in Law Firm RIM and IG
Julie J. Colgan, CRM, IGP, Senior Director, Strategy & Innovation

Communication Tips from a Toastmaster Champion
Maurice DiMino
Million Dollar Message

10:00 am – 11:00 am

A View from the Desk of a CIO
Quincy Collins, Chief Security Officer
Sheppard Mullin

GDPR Journey: A Discussion of Key Regulation Scope, Requirements, & Practice Strategy
Jeff Sanchez

How to Optimize Your Paper Records Modernization Efforts
Sandra Serkes, President, CEO, & Co-Founder
Valora Technologies

How Modern Records Managers Can Stay Relevant - Real World Lessons from TAB Customers
Kurt Thies

11:15 am – 12:15 pm

Key Note 1: Jeff Barnes, bestselling author of “The Wisdom of Walt: Leadership Lessons from the Happiest Place on Earth”

12:30 pm – 1:30 pm

Lunch & Exhibit Floor - Open Lunch Sponsor and Speaker spot

1:45 pm – 2:45 pm


New Kids on the Blockchain: RIM Applications Today and Tomorrow
Scott Kaye and John Isaza

Rimon Law

Autoclassification 101
Julie Colgan & Sandra Serkes

Change Management in Large Organizations
D. Madrid

3:00 pm – 4:00 pm

Key Note 2: The Security, Regularity, and Information Governance Impact of Recreational Marijuana in California



**Sessions presenters, topics, and schedule are subject to change.

Presentation Summaries

9:00 - 9:45, Track 3

The Ethical Custodian – New Challenges in Law Firm RIM and IG

Law firms are in the information business. Information is a critical operational asset, and is effectively the primary product.  And because law firms are custodians of client-owned information, it puts both firms and their clients at risk if proper governance controls and associated practices aren’t in place and consistently followed.  Keeping “everything, forever, just in case”, is no longer an acceptable approach to records management.  This session will explore the unique relationship law firms have with their clients and the information generated during representation, and offer some tips for establishing and maturing an effective records and information management program. 

10:00 - 11:00, Track 2

The GDPR Journey: Discussion of Key Regulation Scope, Requirements, and Practical Strategy

This session will provide an overview of the GDPR and how it may affect your organization.  Jeff will discuss fundamental GDRP concepts, scope, implementation requirements and timeline for compliance.  Discussion will focus on practical scenarios and provide guidance for how your organization may effectively continue its journey to GDPR compliance.

Key takeaways from this presentation:

  • GDPR Overview (Timeline, Scope, Key Requirements)
  • "Personal Data" as defined by the GDPR
  • GDPR Practical Scenario
  • Practical Guidance - Building a GDPR Compliance Plan
10:00 - 11:00, Track 3

How to Optimize Your Paper Records Modernization Efforts

An in-depth discussion of modern-day paper records solutions.  Learn the new technologies that help paper records today enjoy every advantage that electronic records have:  metadata, searchability, image previews, and full rules-based retention, to name a few. Hear real-world success stories, plus practical solutions you can implement today at your organization. Three takeaways from this session are:

  • How to implement an up-to-date Paper Records Modernization effort at your organization
  • Understanding the tight interplay between file AutoClassification and Records & Information Governance
  • What the Machine Learning vendor and technology  landscape looks like for paper records and beyond
10:00 - 11:00, Track 4

How Modern Records Managers Can Stay Relevant - Real World Lessons from TAB Customers

TAB's Kurt Thies shares several TAB customer stories that demonstrate how modern RIM professionals can continue to stay relevant. You will learn about the different ways that RIM methodologies, tools and technologies can help you deliver bottom-line business value throughout the information lifecycle. The presentation includes real-world examples from customers in finance, energy and other industries, providing lessons and practical approaches that you can bring to your own organization.

Key takeaways from this presentation:

  • The importance of adding value throughout the entire information lifecycle
  • The four different kinds of business value your RIM colleagues are currently providing
  • The tools and skills you will need to stay relevant in the coming decade
1:45 - 2:45, Track 2

New Kids on the Blockchain: RIM Blockchain Applications Today and Tomorrow

In this presentation, the audience will explore the basics of blockchain technology, coupled with the specific implications for records and information governance professions. Specifically, the presentation will cover:

  • A primer on blockchain technology, including how and whether blockchain is a reliable way of confirming that the party submitting a record to the blockchain, the time and date of its submission, and the contents of the record at the time of submission actually result in a valid transaction;
  • How a blockchain is basically an electronic ledger (register) of digital records, events, or transactions akin to a financial ledger except authenticated and maintained through a “distributed” or “shared” network of participants using a group consensus protocol (multiple users);
  • How blockchain is already in use in the private sector through virtual currency known as Bitcoin;
  • The costs and challenges associated with the use of blockchain technology for recordkeeping purposes.
1:45 - 2:45, Track 3

AutoClassification 101

This session will cover the history and evolution of AutoClassification as an indispensable tool for Enterprise Content Management (ECM) and Information Governance (IG).

Learn how and why:

  • AutoClassification is a game-changer for understanding and managing content
  • What types of structured and unstructured data are good candidates for AutoClassification
  • What types of rich metadata result from an AutoClassification process
  • AutoClassification drives automated business rules for retention, legal hold, remediation, migration and more
  • AutoClassification integrates with your Information Governance and Records programs to ensure compliance
  • Identification, redaction, and remediation of sensitive data and Personally Identifiable Information (PII) / Protected Health Information (PHI) are easily handled with AutoClassification
  • Strategies for choosing a good place to start a content assessment project.
  • Tips, tricks, and pitfalls learned from the field when conducting content assessment projects.
  • Selling the rest of your organization on file remediation or migration project
 3:00 - 4:00, Keynote 2

 The Security, Regulatory, and Information Governance Impact of Recreational Marijuana in California

What are the challenges and impact to marijuana start-ups and businesses providing services to this industry? 

  • Maneuvering state, local, and federal regulations
  • Overview of the state-wide structure for the governance of recreational cannabis
  • What might businesses providing services associated with recreational cannabis need to know? (Insurance, banking, finance, services, products, etc.)



Presenter Bios


Jeffrey A. Barnes is the best-selling author of The Wisdom of Walt: Leadership Lessons from the Happiest Place on Earth and Beyond the Wisdom of Walt: Life Lessons from the Most Magical Place on Earth. He is an international motivational speaker, higher education administrator, university professor, and leadership/success coach. He has more than 35 years of professional speaking experience and nearly 25 years' experience leading teams in higher education.


Julie J. Colgan, CRM, IGP is the Senior Director of Strategy and Innovation at Epiq. Julie joined Epiq in 2016 to lead the Management Solutions strategic pathway as well as oversee and lead our RIM, IG and Technology areas.  Prior to joining DTI, Julie has served as the Head of IG Solutions for Nuix where she led the Information Governance business line, including the development and oversight of market and product strategy. Julie’s stellar background also includes being the past president of ARMA International and serving as the Chair of the Board of Directors for ARMA. 


Quincy Collins

Maurice DiMino is an award winning international speaker, Number #1 Best Selling Author, and Mentor. He trains executives and entrepreneurs how to create their “Million Dollar Message.” In 2004, Los Angeles Toastmasters voted him “Best Speaker.”  The TED Organization recognized him as an outstanding speaker and in April 2013 he became a TEDx speaker at San Diego State University. His clients include Microsoft, US Navy, Chinook Group, IBM, Los Angeles Food Bank along with other corporations and organizations.   Whether you are speaking to 5, 50 or 500 people...in someone’s living room, board room or convention center – you are going to be asked to talk about your product or service.  Maurice’s easy to use template shows you how to create a Clear, Concise, and Call-to-Action message every time.


Mikhael Felker

John Isaza, Esq., FAI, heads the Information Governance & Records Management practice at Rimon. Mr. Isaza is internationally recognized in the emerging legal fields of information governance, as well as records and information management (RIM). He is one of the country’s foremost experts on RIM issues, electronic discovery, and legal holds. He has developed information governance and records retention programs for some of the most highly regulated Fortune 100 companies, including related regulatory research opinions. His clients range from the Fortune 100 to startups.


Scott Kaye has extensive experience advising companies, lenders, sponsors, and private equity funds and their portfolio companies on M&A, restructuring and finance matters, as well as technology companies from start-up to exit on equity and debt financing matters.  Having advised clients on more than $65 billion in financing and debt restructuring in hundreds of transactions, Scott represents private lenders and borrowers as purchasers, in acquisitions and acquisition financing, asset-based lending, bridge financing, liquidity lines, mezzanine and subordinated debt, second lien financing, DIP financing and trustees, debtors, DIP lenders, and creditors in out-of-court workouts and formal bankruptcy proceedings.


D. Madrid


Rick Moreno


Jeff Sanchez is a Managing Director in Protiviti's Los Angeles office. He joined Protiviti in 2002 after spending ten years with Arthur Andersen's Technology Risk practice. Jeff is one of six security segment leaders and has global responsibility for Protiviti's Data Security and Privacy services. This includes HIPPA/HITRUST, PCI, GDPR, vendor security management, and other data centric security services. Jeff has participated in technical consulting and audit projects across many industries including Financial Services, Hospitality, Healthcare, and Retail. He has conducted numerous technical training courses on network Security, Wireless Security, PCI Compliance, and Privacy. For the last ten years Jeff has concentrated on information security assessment, strategy, design, and implementation.


Sandra Serkes, President, CEO, and Co-Founder of Valora Technologies, is an is a dynamic leader with an extensive background spanning over 20 years in entrepreneurship, software marketing, product management and corporate strategy, particularly in information governance, predictive analytics, document data mining and processing, computer telephony and speech recognition. A graduate of Harvard Business School and MIT, Ms. Serkes serves as an Adjunct Professor to the Columbia University School of Professional Studies, Knowledge Management Program, where she lectures on “Solving Information Governance & Knowledge Management Problems with Pattern-Recognition Technologies & Predictive Analytics.” since Fall 2015.

Kurt Thies is an entrepreneur, adviser, writer and speaker with over 20 years of experience as a strategic adviser and expert in Information Lifecycle Management. Currently, as Vice President of Technology and Strategic Solutions at TAB he is expanding TAB’s focus on technology and advisory services. TAB’s services include the design and implementation of enterprise-wide document and records solutions for Fortune 1000 companies, resulting in operational efficiencies, cost reductions, improvements to access and speed of information retrieval, risk and litigation management, as well as industry and legislative compliance. Kurt founded Accutrac Software, Inc., later acquired by Iron Mountain.




Our Sponsors

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Become a Sponsor and Exhibit at the Conference!

ARMA GLA is finalizing our April 27th Annual Conference, now at a larger venue, with more sessions, and a greater line-up of speakers!

If you are not yet a sponsor, or need to renew your sponsorship, please contact Faron Lyons at vendorrelations@arma-gla.org

Platinum Sponsor -- $1,000

  • Exhibit table and three (3) entries to the Conference
  • Your Logo on our website, Conference pages, and Conference materials
  • Your company ad on the Conference web page
  • Table Sponsorship for one (1) Monthly Chapter Meeting for two (2) attendees (includes Table for display and 5-minute presentation)
  • The Conference attendee registration list

Gold Sponsor -- $750
  • Exhibit table and two (2) entries to the Conference
  • Your Logo on our website, Conference pages, and Conference materials
  • Your company ad on the Conference web page
  • Table Sponsorship for one (1) Monthly Chapter Meeting for one (1) attendee (includes Table for display and 5-minute presentation)
  • The Conference attendee registration list

Silver Sponsor -- $500
  • Exhibit table and one (1) entry to the Conference
  • Your Logo on our website, Conference pages, and Conference materials
  • Your company ad on the Conference web page
  • The Conference attendee registration list

Additional Sponsor Opportunities!

This year there are additional opportunities to sponsor our Conference. To qualify for on eof the opportunities below, you MUST be a Platinum, Gold, or Silver sponsor. Please contact vicepresident@arma-gla.org, programs@arma-gla.org, and/or vendorrelations@arma-gla.org if you are interested. 

Vendor Spotlight Session

$500 (2 sessions left!)

8:15 am to 9:00 am

Educational presentation covering Security, InfoGov, Risk & Compliance, or Change management. This can include a general discussion of your services or product.

Book Sponsor

$1950 (options to split with other sponsors - please advise us of the $ amount you would like to contribute)

Full or partial sponsorship of the Key Note speaker Jeff Barnes' best selling book, "The Wisdom of Walt: Leadership Lessons from the Happiest Place on Earth" that will be given to all paid registrants. Sponsorship will include a bookmark with your company logo and message. 

Lunch Sponsor & Presentation

$1000 (1 only)

A seated lunch in the main room with the exhibit tables. Sponsorship will include a 45 minute Educational Presentation by the sponsoring vendor from 12:15 to 1:00 pm

Conference Program

$850 (estimate)

Optiosn exists for the sonsor to provide printing at their facilities and includes recognition in the program.

Conference Tote Bag


The Conference tote bag has been sponsored!